ADA Information Line
The U.S. Department of Justice provides information through a toll-free ADA Information Line which allows businesses, State and local governments, or others to call and ask questions about general or specific ADA requirements including questions about the ADA Standards for Accessible Design.ADA specialists are available Monday through Friday from 9:30 AM until 5:30 PM (eastern time) except on Thursday when the hours are 12:30 PM until 5:30 PM.Spanish language service is also available.
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How to File ADA Complaints
The government provides an online way to file an ADA complaint with the Department of Justice. Instructions and a form for filing can be found at this link.
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Disabled In Action: One Step Campaign
The One Step Campaign, a coalition of disability, advocacy and service organizations working with Disabled In Action of Metropolitan New York and the New York City Commission on Human Rights, encourages stores, restaurants and other places of public accommodation to provide wheelchair accessibility. Many sites have a step at the entrance that prevents wheelchair users from entering.
Fill out their online complaint form for assistance contacting the landlords of inaccessible buildings.
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Citizen Action of New York
Citizen Action of New York is a statewide membership organization founded in 1983. We have individual members and are a coalition of labor, senior citizen, women's, student, tenant and community organizations that works with community activists for social and economic justice.
We fight for quality affordable health care for all, jobs that pay living wages with decent benefits, expanded Medicare coverage for seniors that includes prescription drugs, strong investment in public education and after-school programs, campaign finance reform, an end to corporate tax loopholes and tax breaks for the wealthy, and consumer protections.
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